Ecat.in being an online order processing portal collects and stores the information provided by its customers. The data which we stores includes the registration details of our customers, the Order form related details and the Menu details of the Merchants. We use this information to enable the digital menu, handle the ordering process, enabling the order import facilities, communicate with customers about order status, Menu search, schemes and promotional offers, update our records and generally maintain your accounts with us.
A. AccountInformation: The registration details of the customers will be stored by us for managing the user accounts. The account information gathering is from two sources a) the registration information provided by the customer while creating the account b) the information like menu images and pricing provided by the merchants, after signing in. The information provided by the merchants about their menu will be used for the purpose of placing orders to them by the customers. All the information collected from the merchants will be non confidential and general details.
B. Ecat.in act as a supporting platform and the database created by the merchants (Menu or E-catalogue) for exposing to their customers in all the means belongs to them, and they themselves has to ensure not to use the copyrighted contents and third parties private contents. Ecat.in will not be responsible for any of such incidents arising by violating these policies.
C. E- Catalogue related data: For viewing the digital menu and for placing orders by the customers the merchants have to expose their digital menu with or without images, this intern can be accessed by the customers for knowing the menu details of the merchants and for placing the orders. By using the platform ecat.in and creating a business profile, merchants are supposed to agree the above mentioned terms and conditions.
D. We will be providing the registration details like customer name, contact number, mail id or the location details to the merchants for delivering a better service to the customers.
E. User generated data: this will be the orders generated by the users and it will be stored in the server for a particular time period.
F. Device Id, camera and storage access will be requested by the mobile application which can be opted out by the customer. This is for the purpose of scanning the QR code; get back to customers with the order status updates etc. By using the platform ecat.in and creating a customer profile, customers are supposed to agree the above mentioned terms and conditions.
G. Any variations in the Menu details, Orders Placed etc should be directly communicated with the concerned merchants and it’s their responsibility to address the customers about the under laying factors.
By using or continuing to use the site you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by Ecat.in on its discretion. You also agree and consent to us collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Notice.
We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. You agree and consent for Ecat.in to disclose your information, if so required, under applicable law.
Ecat.in is only a networking portal between the Merchants and the customers. Ecat.in is not liable on the business involved and we recommend the users to strictly adhere to all the applicable laws while carrying out their business. .
Our site does not include any third-party advertising and links to other Web sites.
Information about our customers is an important part of our business and we are not in the business of selling it to others.
If you have any concern about privacy or grievances at Ecat.in please contact us with a thorough description and we will try to resolve the issue for you.
Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.
Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information you can access in Ecat.in are: information regarding orders; personal information (including name, e-mail, password, communications and personalized advertising preferences and address book); notification settings (including Alerts, Available to Order notifications, Delivers, Recommended for You and newsletters)
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
The terms "We" / "Us" / "Our"/” Company” individually and collectively refer to Ecat and the terms "Visitor”, “User”, “Customer” refer to the users.
This page states the Terms and Conditions under which you (Visitor) may visit this web portal (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.
All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.
You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of ecat.in or their breach of the terms.
User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.
User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.
User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.
User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.
User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.